Case studiesIT outsourcingCebu Business Park, Cebu City
24/7 DevOps and Cloud Infrastructure Operations for an EU SaaS Company
99.99%
System Uptime
-27%
AWS Infrastructure Cost
4 hours
Deployment Cycle Time
45 min
MTTR on Production Incidents
The challenge
- Uptime hovering at 99.7%, missing the enterprise contractual SLA of 99.99%
- AWS infrastructure costs growing 45% year-over-year, exceeding forecast by 30%
- Deployment cycles taking 3 days from pull request merge to production availability
- Difficulty maintaining 24/7 SRE coverage from a single geographic timezone
- Kubernetes cluster inefficiencies wasting compute spend without proper autoscaling discipline
The Corpshore approach
- Recruited AWS and Azure certified DevOps engineers and SREs from the Cebu tech ecosystem
- Deployed a FinOps discipline with automated cost anomaly detection and monthly optimisation reviews
- Implemented a GitOps deployment model with ArgoCD and Terraform for infrastructure as code
- Built a comprehensive incident response runbook library with follow-the-sun on-call coverage
- Executed Kubernetes rightsizing and horizontal pod autoscaling to eliminate compute waste
Results and impact
| Metric | Before | After | Change |
|---|---|---|---|
| System Uptime | 99.7% | 99.99% | SLA achieved |
| AWS Infrastructure Cost | Baseline | -27% | $480K annual savings |
| Deployment Cycle Time | 3 days | 4 hours | -95% |
| MTTR on Production Incidents | 6 hrs | 45 min | -88% |
| On-call Coverage | Single TZ | 24/7 x 3 TZ | 3x coverage |
| Deployment Success Rate | 84% | 98% | +14 points |
The Cebu DevOps pod delivered 99.99% uptime while cutting AWS spend by 27%. That combination is rare.